b'Imp\x1ftant{Inf\x1fmationGUARANTEE: We guarantee 100% live delivery of poultry paid for. Please examine the poultry at the time of delivery to be sure they arrived in good condition. If the shipment arrived in poor condition, immediately notify IDEAL. Every effort will be made to replace your loss. For orders less than 14, we will reship replacements once. If there are any issues after that, we will need to issue a refund.*IDEAL MUST BE NOTIFIED OF LOSSES WITHIN 4 DAYS FOLLOWING THE HATCH DATE FOR THIS GUARANTEE TO BE VALID. SEXING: 90% Sexing Accuracy Guaranteed - If greater than 10% males are received in a female order of 25 or more, IDEAL will refund the original purchase price of the incorrectly sexed chicks. IDEAL makes no guarantee of sex when male chicks are purchased. IDEAL does not guarantee the percent of females in straight run chicks except that they will be boxed as hatched. HEALTH CONCERNS: Live poultry can be a source of potentially harmful microorganisms; therefore, precautions must be taken when handling and caring for them to prevent fecal/oral transmission among people. Adults must supervise children when they handle poultry to make sure that they do not put their hands or fingers into their mouths. Do not keep baby poultry or mature poultry in the family living space. Always wash your hands with soap and water after handling poultry. SHIPPING DATES: From February through May, IDEAL will be shipping poultry Monday through Wednesday. IDEAL hatches 52 weeks each year and shipments will be made on Tuesday and Wednesday during the remaining months. MINIMUM ORDER: Any order less than 14 birds will be charged a $40 quantity surcharge. If your order consists of a very small number of items (less than the equivalent of a quarter of a box), you may be asked to purchase a heat pack to insure the comfort and safety of your chicks during shipment.DEPOSIT: No order will be booked without a minimum $20.00 deposit. If an order is cancelled by the customer less than 48 hours before shipment, the deposit will be forfeited to IDEAL as a non-refundable processing charge. 1-800-243-3257 IdealPoultry.com sales@idealpoultry.com4'