b'Partner News Summer 2021 33CorporateThe Need to Manage Accelerated DisruptionBy Mike Loughran, Chief Technology Officer UK & Ireland, Rockwell AutomationWhether youre making good progress onNo matter where you are on the digital your digital journey, or just realising thattransformation journey, IDC research offers digital transformation is the key to survival,guidance for your next steps:understanding current and future trends is essential.Invest in digital, now.Consider the implications for your The myriad challenges of the last yearprocesses.has only exacerbated the divide betweenTake time to innovate and evolve your companies that have advanced their digitalbusiness model.transformation and their non-digital peers.As the chasm widens, the pressure mountsTransforming the Employee Experienceon technology leaders to sustain resultsImproving the employee experience will while keeping pace with customers.reduce internal and external friction, which translates to improved customer experience.Meanwhile, those yet to make progress onWhile digital-first prevails in every their digital transformation are rethinkingDigital Transformation:experience, 60% of enterprises will invest priorities to make sure they are not left onA Strategic Approach heavily in digitalising employee experience the wrong side of the digital divide. What weve learned is that industrialin 2021, transforming the relationship But what does this mean for these twoorganisations must be fully focusedbetween employers and employees.camps, as we progress halfway into 2021 when it comes to digital technologies, and beyond? prioritising customer engagement, employeeTransforming the employee experience productivity, and business resilience withand enabling work from anywhere models Accelerating Innovation business model reinvention. require giving workers more digital literacy Business challenges can no longer be anand tools. Thats because, as much as we excuse for delaying technology investments.IDC research has shown that 70% offocus on the digital part of transformation, Consider this: manufacturers in EMEA are aware of thepeople remain at the centre of the impact that the digital revolution is havingworkforce.In 2021, at least 30% of organisationson their processes and have accelerated will accelerate innovation to supporttechnology investments to respond toSource: International Data Corporation business and operating modelthe challenges caused by the Covid-19(IDC): Industrial Digital Transformation in reinvention, fast-tracking transformationpandemic. EMEA: Predictions for 2021 (and Beyond)programmes to future-proof their businesses. Overall, these changes entail a big shift not only in spending but also in the way By 2022, 70% of all organisations willcompanies measure their investment. Were have accelerated the use of digitalalso witnessing a surge in ROI and time to technologies, transforming existingvalue as the key metrics when selecting business processes to drive customertechnology, compared with pure price and engagement, employee productivity, andcosts.business resilience.Guidance for Digital Transformation By 2023, 75% of organisations will havein a Post-Pandemic Worldcomprehensive digital transformationCompanies are reassessing processes and implementation road maps. Thatsadapting for a socially distanced world, up from 27% today, resulting in truewhere technology can enable operations transformation across all facets ofto be more autonomous and remotely business and society. controlled.'