b'FOCUSEmployment Law UpdateBy Rebecca Bush Bringing AI Out of the Shadows: How to Manage Partner, Amundsen Davis the Use of AI in Your WorkplaceArtificial intelligence (AI) is every- Your tech savvy employees are where these days, including yourprobably experimenting with the new workplace. AI tools to draft press releases, sum-While there is no one-size- marize documents, transcribe sales fits-all AI policy that will work forcalls, write computer code, or build every company, here are our generalspreadsheets. At the same time, your John B. Williams thoughts about how employers canIT vendors are quickly introducing Partner, Amundsen Davis constructively manage the use of AI. new AI capabilities into their service The Shadow IT Problem offerings (e.g., Googles Gemini and Microsofts Co-Pilot) without clearly Many companies struggle withexplaining how these programs han-shadow ITthe unauthorized in- dle your company information.formation technology some employ- What Can Employers Do About It?ees use to do their work.Your shadow IT problem couldWhile strictly prohibiting the use of be the employee who conducts videoAI tools in your workplace is always meetings on Zoom because they likean option, doing so wont stop the it better than the video applicationAI hype in the marketplace and may your IT department supports. Itsend the wrong message to your could also be the employee who saveshigh-performing employees.sensitive company information inWe instead recommend a cau-their personal Dropbox or Githubtiously open-minded approach. As accounts to work on it from home. an employer, you should be willing to While shadow IT might beconsider investing in technology that caused by a well-meaning employeescan demonstrably help your employ-efforts to work more productively,ees work smarter and faster. On the it puts your confidential companyother hand, you and your employees information at a greater risk of com- have a shared responsibility to use promise or theft. AI tools in a way that protects your AI Is a New Type of Shadow IT companys digital and physical assets.There are two important pieces The rollout of ChatGPT-4 and otherof this strategy:human language-based AI products1. Regular, High-Quality Em-over the past two years has created aployee Training. AI should become whole new world of shadow IT chal- a regular topic in your companys lenges for employers and their systemsecurity awareness program. Your administrators. (Continued on page 11)6ILLINOIS BUSINESS LEADER'