b"Your homeowners resource for what to expect when working with an HOA management company, tasks handled by the company, and tools they provide to save you time.ContentsSetting Expectations for Your HOA Management Company4The management company is an agent of the HOA 4Review your management contract 5The management company is a resource for homeowners 5The management team's time is not unlimited 6Improve access to information by utilizing tech resources6Define the gaps in service 7Expectations will evolve over time 7Tasks Handled by the HOA Management Company8Administrative Support 8Advisory Services 9Ongoing Maintenance 9What do managerial duties look like in practice? 10HOA Member Portal 13HOA Board Portal 14Technology Is No Substitute for Quality People 15www.yourhoahelp.com 2"