b'WHAT TO EXPECT FROM AN HOA MANAGEMENT COMPANYSetting Expectations for Your HOA Management CompanyHeres how to set appropriate expectations with your management companyand why its important. Evolving to better serve homeownersKeep in mind: The living in a community:management company has no authority to make The managementdecisions on behalf of company is an agentthe association unless of the HOAauthorized through the management contract or In legal terms, your HOA management company is an agent of theby the Board of Directors. corporation (your association).This means the management company is a hired third party, responsible for acting on behalf of the association.Ultimate decision-making is the responsibility of the board. Once decisions are made, the management company is then tasked with carrying out those directives on a day-to-day basis.That said, part of the management companys responsibility is to provide the association with business advice and best practices guidance. This can include everything from maintenance advice, long-term planning, budget planning, vendor selection and more. 4www.yourhoahelp.com'