b'Partner News Winter 2020 15Enterprise At the same time, customers are nowWith accurate-to-scale 3D models ofThe video carousel provides a standardised expecting an omni-channel approach fortheir boilers included (the image includedmaintenance training tool for their services. Websites, ecommerce and socialin the picture accompanying this articleengineers, while the 3D models are created media are all going to be necessary tois a 3D model believe it or not!), as wellto scale using CAD data and original fulfil their needs, but printed cataloguesas a video carousel available for itsblueprints. Using the devices camera, are increasingly becoming a relic ofengineers, the new app helps Hamworthythe boiler models can then be virtually the past due to remote working and asHeating maintain support and facilitateplaced in their desired locations so that businesses additionally focus on providingconnections with their customers inthe customer can visualise Hamworthy a touch-free Covid-safe environment;this socially-distanced climate. Heatings boilers within a real environment the ability to visualise products withincontext, and even open them up to view their intended context is going to bethe inner workings of each boiler.a challenge for most manufacturers. Augmented reality (AR) is just one technological solution that can help service/sales staff visualise and solveEPM Digital is a full-service digital agency providing immersive digital solutions. the customers problem by bringing thePart of the Berkshire Hathaway group, EPM Digital provides our global clients product into the customers own setting.with the security of knowing we will always be here producing cutting With real, live context, reps will be able toedge 3D, web designs, mobile apps, exhibition stands, effective marketing understand the customer and provide thecampaigns and above all, long-term, on-going and stable support. best possible product for their needs. We live and breathe both the physical and the digital, and constantly utilise It also enables the customer to trynew, fast and frequently changing technology and creative design. We deliver before they buy, so they can comparecreative digital campaigns that engage your target market and enhance the products and assess their usability,overall end user experience. Working with our full-service agency will give building a similar level of confidence asaccess to cross-disciplinary teams to help you meet your event aspirations.it would have as a physical, touchable product in a brick and mortar showroom.Want to hear how we can use new tech to support your business objectives? Get in touch with us at info@epm.digitalFor a recent real-world example of AR in action, EPM Digitals recent work with Hamworthy Heating Ltd involved A 3D model created of one of Hamworthy Heatings boilers. This accurate-to-scale model can be placed into real environments for the creation of a new user-friendlycustomers to view using augmented reality. app using the latest AR technology.'